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HRCI Associate Professional in Human Resources Sample Questions:

1. Thea just joined the HR Operations team at a new plastic molding company. Her job refers to services provided by:
Response:

A) An HR department to the organization's operations
B) An HR department to outside vendors
C) An HR department to retirees
D) An HR department to the senior executives

2. A union contract normally details the process called progressive discipline. How would you counsel nonunion employers to deal with the process?
Response:

A) Progressive discipline is required only for union-represented organizations.
B) Employers can consider using progressive discipline, but absent a union contract, there is little motivation to use the process.
C) Progressive discipline is a good process for any employer. It offers "due process" to workers. And, it satisfies the legal covenant called "good faith and fair dealing."
D) There is no need for nonunion employers to have a progressive discipline process since they are probably "at-will" employers and can terminate employees any time.

3. Inherent in the role of HR are confidentiality and privacy. While confidentiality is an ethical duty, privacy is:
Response:

A) A guarantee that employers must make to employees
B) A professional obligation of all certified professionals
C) A right rooted in common law
D) Never an issue in American workplaces

4. A(n) _______________ system is a productivity-based system in which an employee is paid for each unit of production.
Response:

A) Piece-rate
B) Merit
C) Incentive
D) Results-oriented

5. Which job evaluation method is most difficult to use?
Response:

A) Factor comparison method
B) Ranking method
C) Classification method
D) Point-factor method

Solutions: