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ISQI CTFL-UT Exam Syllabus Topics:

ISQI ISTQB Certified Tester-Foundation Level - Usability Testing Sample Questions:

1. A web shop owner used Google Analytics to gather information about her users. She found out that most users take about five minutes to place an order. Is the usability of the website good or bad?

A) That depends on the context of use as users may have different expectations
B) That depends on the accessibility of the website
C) The usability of the website is bad - five minutes is way too long
D) The usability of the website is good - five minutes is a fair amount of time

2. Your project manager asked you for your advice. A recent project failed because the users were not satisfied with the final product, although your project manager claimed that she followed the human-centered design process. She interviewed users at the start of the project, created a first prototype and evaluated that prototype.
Which part of the human-centered design process did she miss?

A) The "design"-part
B) The "evaluate"-part
C) The "iterate"-part
D) The "analyze"-part

3. Which of the following statements about usability testing is true?

A) Before the usability test sessions, a pilot usability test session can be conducted
B) The preparation of a usability test is optional
C) The conditions under which a usability test is done are irrelevant
D) A usability test consists of one usability test session

4. In the last project, the usability tests substantially exceeded the budget of the test plan. Which quality control task could have been used to avoid this?

A) Check whether the usability test report conforms to the best practices
B) Check that the usability test plan has been properly reviewed
C) Check that findings are communicated to the stakeholders
D) Check consumed resources regularly and compare with the estimates

Solutions: