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Avaya 3000-3 Exam Syllabus Topics:

SectionObjectives
Topic 1: Maintenance and Troubleshooting- Operational support and diagnostics
  • 1. Identify and resolve common faults
  • 2. Perform ongoing maintenance tasks
  • 3. Verify system performance
Topic 2: System Installation and Configuration- Deployment and administration
  • 1. Initial system configuration
  • 2. User and extension administration
  • 3. Licensing and feature activation
Topic 3: Customer Requirements Analysis- Business and technical requirements gathering
  • 1. Determine scalability and application needs
  • 2. Assess existing voice and data infrastructure
  • 3. Identify customer communication requirements
Topic 4: SME Solution Design- Designing Avaya SME communication solutions
  • 1. Plan system architecture and capacity
  • 2. Select appropriate IP Office platform
  • 3. Design multi-site solutions
Topic 5: Networking and Call Routing- Voice networking configuration
  • 1. Small Community Network (SCN) implementation
  • 2. Bandwidth and voice compression considerations
  • 3. Trunk selection and routing
Topic 6: Applications and Messaging- Communication applications deployment
  • 1. VoiceMail Pro features
  • 2. Conferencing and messaging services
  • 3. Auto attendant configuration
Topic 7: IP Office Hardware- Hardware components and interfaces
  • 1. Digital, analog, and IP endpoint support
  • 2. Interface card selection
  • 3. Control units and expansion modules

Avaya Small and Medium Enterprise (SME) Communications Solutions Sample Questions:

1. A customer is installing an IP500v2 with one hundred 1600 series IP Phones. The customer has an existing Juniper VPN gateway for their remote works and would like to provide hard telephones for their remote works to login at home. What is needed to accomplish this?

A) Modified 46XXsettings. scr file
B) VPN gateway for each remote worker
C) modified 46vpnsettings .txt file
D) 1616 IP Phone with VPN software


2. What is the format for an ARS short code to dial a telephone number on a SIP line with Trunk ID20?

A) Number:N
Telephone Number: N@"sipprovider.com"
Feature: Dail
Line Group 20
B) Number: N;
Telephone Number: N@"sipprovider"
Feature: Dail
Line Group 20
C) Number: N;
Telephone Number N"@sipprovider.com"
Feature: Dail
Lin Group 20
D) Number: N;
Telephone Number: Nsi7204441000
Feature:Dail
Line Group20


3. The design for an IP Office has two locations. They will need telephones, voicemail, and meet-me conferencing ability. They will have a PRI at the main office and the remote office will use the main office PRI for inbound and outbound calls. The main site has 40 users and one fax machine. The remote site has 15 users and one fax machine. Which cards and modules are required in the IP Office at the main site to support all digital telephones?

A) IP500 Essential edition, two Digital Station 8 Card, one Analog Phone 2 Card, VCM32, Universal PRI Trunk Card, one DS30 Module.
B) IP500 Essential edition, three Digital Station 8 Card, one Analog Phone 2 Card, Universal PRI Trunk Card, one DS30 Module.
C) IP500 Preferred edition, two Digital Station 8 Card, one Analog Phone 2 Card, VCM32 Universal PRI Trunk Card, one DS30 Module.
D) IP500 Preferred edition, three Digital Statin 8 Card, one Analog Phone 2 Card, Universal PRI Trunk Card, one DS30 Module.


4. A customer has an IP500v2 and would like the ability to monitor the IP Office system resources from anywhere in the network. Which two will allow them to do this? (Choose two.)

A) SSH session to the IP Office address
B) System Status Application
C) Telnet session to the IP Office
D) Web session to the IP Office address


5. Which line must be added to the 46vpnsetting.txt file to inform 4600 Series VPN remote telephones to use IP Office licensing?

A) SET SMBLIC 1
B) SET PHNIC 011
C) SET AUTH 0
D) SET LIC 1


Solutions:

Question # 1
Answer: B
Question # 2
Answer: C
Question # 3
Answer: C
Question # 4
Answer: B,D
Question # 5
Answer: A

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