Certification Path

The Avaya Contact Recording and Avaya Quality Monitoring R12 Implementation and Maintenance certification path includes only one 3308 certification exam.

Reference: http://avaya-news.com/learning/docs/november013/Avaya_ContactRecording_QualityMonitoringR12_NewExam_3308.pdf

Avaya Contact Recording and Avaya Quality Monitoring R12 Implementation and Maintenance 3308 Exam

Avaya Contact Recording and Avaya Quality Monitoring R12 Implementation and Maintenance 3308 Exam related to Avaya Contact Recording and Avaya Quality Monitoring R12 Implementation and Maintenance and credits towards Avaya Contact Recording and Avaya Quality Monitoring R12 Certification. This exam certifies that the candidate has an advanced level of technical proficiency necessary to deliver installation, configuration, administration, maintenance and troubleshooting support for Avaya Workforce Management products. This exam validates the ability to demonstrate knowledge of the preparation required for the implementation, install the product hardware and software. It also deals with the ability to interpret and resolve customer technical issues related to the products and components. solution Specialists, Design Specialists and Implementation Specialists usually hold or pursue this certification and you can expect the same job role after completion of this certification.

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