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CompTIA A+ Certification Exam (JK0-802) Sample Questions:

1. A user is reporting that they cannot connect to the wireless network from their office but they were able to connect yesterday. Which of the following would be the MOST likely reason?

A) Radio switch on laptop is enabled
B) Radio switch on laptop is disabled
C) User is too far away from the access point
D) Channel interference

2. Joe, an end user, has reported that his computer is extremely slow for several minutes after logging in. He has noticed that many unnecessary programs automatically start when he logs into his computer. Which of the following tools could the technician use to prevent the unnecessary programs from starting automatically when Joe logs into his computer?

A) Performance Monitor
B) MSCONFIG
C) Windows Firewall
D) Task Scheduler

3. A user has installed a legacy application in Windows 7 and reports that only some of the functionality in it is operational. Another user is using the same application on a different Windows 7 machine and doesn't report those problems. Which of the following features in Windows 7 may be responsible for this problem?

A) Data Execution Prevention
B) System Protection settings
C) User Account Control
D) Action Center

4. A client has a computer that is infected with several viruses and spyware. Which of the following should the technician perform FIRST before spyware removal?

A) Run Windows Update
B) Run the chkdsk /r command
C) Disable network cards
D) Disable system restore

5. Browser redirection is caused by which of the following types of viruses?

A) Hijack
B) Trojan
C) Worm
D) Keylogger

Solutions: