Simulation for the App version

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HP HP2-B25 Exam Syllabus Topics:

HP LaserJet Solutions Sample Questions:

1. What is one difference between a serial port and a parallel port?

A) Serial ports send eight bits of data over multiple wires simultaneously, while parallel ports send one bit at a time.
B) Parallel ports send eight bits of data over multiple wires simultaneously, while serial ports send one bit at a time.
C) Parallel cables tend to be much longer than serial cables.
D) Using a serial port and cables tends to be more expensive than using a parallel port and cables.

2. A customer calls and reports receiving the message: 13.02.00 JAMS IN RIGHT DOOR. She does not see any paper in the paper path. What should you do first to help the customer clear the jam?

A) Ask the customer if they have been using supported media in Tray 1.
B) Ask the customer to open the right door to see if there is a paper jam.
C) Check the User Guide or Service Manual for information on clearing the jam.
D) Determine if the product has a c-path or an s-path and repair the jam accordingly.

3. Certpaper.com has a LaserJet 4000 printer. He wants to configure the alerts option to help him be aware of printer functionality when he is in a different location. How can this be done?

A) this cannot be done, errors can only be checked through the control panel
B) the alerts can be configured from WebJetAdmin, and it will trigger an email about any printer issues
C) this cannot be done, remote monitoring of functionality is not possible
D) the alerts can be configured from the Embedded Web Server, it will trigger an email about any printer issues

4. A paper jam has occurred between the registration assembly and the fusing assembly. Which error would most likely appear on the printer control panel?

A) 13.X
B) 50.X
C) 79.X
D) 41.X

5. Certpaper.com has a Color LaserJet 9500 printer and is having a page quality defect. They want to isolate whether it's a problem with the primary transfer or the secondary transfer. How would you isolate the issue?

A) perform disable cartridge check
B) perform a half test to check the issue
C) perform sensor test
D) perform stop test

Solutions: