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IBM Commerce Solutions Selling/Order Mgmt Sales Mastery Test v1 Sample Questions:

1. Which of the following is NOT a key benefit of using Global Inventory Visibility?

A) Reduce the cost of processing a return.
B) Increase customer satisfaction with accurate promising.
C) Complete view of all supplyand demand.
D) Better inventory utilization.

2. WebSphere Commerce platform empowers business users to manage the brand experience using which of the following tools?

A) Starter Stores
B) Rational Application Development tools
C) WebSphere Commerce Admin Console
D) Management Center tools

3. WebSphere Commerce helps businesses to deliver and manage brand experience across which of the following channels and touchpoints?

A) Web only.
B) Web, mobile, call center, in-store, and extended channels such as social networks.
C) Any B2C touchpoint, excluding B2B.
D) WebSphere Commerce does not manage the customer experience.

4. Which functionality is NOT included if a customer has a license for 100 IBM Sterling CPQ Direct Sales users?

A) Salesforce.com integration.
B) Manage orders placed from quotes through IBM Sterling Call Center.
C) Ability to create catalog and pricing data in Sterling.
D) Ability to use the configurator APIs for building of custom mobile apps for enterprise sales people on the road.

Solutions: