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Topics of Salesforce Certification Preparation for Advanced Administrator CRT 211 Exam

Candidates must know the exam topics before they start of preparation. CRT 211 exam dumps will include the following topics:

1. Salesforce Security and Custom Objects

• Determining Appropriate Sharing Solutions
• Restricting and Extending Object, Record, and Field Access
• Territory Management
• Data Relationships

2. Automation, Change Management, and Auditing

• Change Management Options
• Auditing and Monitoring
• Deployment Tools
• Sandboxes

3. Analytics and Data Management

• Data Quality Features and Policies
• Report Types
• Dashboards
• Creating Reports

4. Sales, Service, and Content Applications

• Salesforce Knowledge
• Entitlements
• Service Cloud Console Toolkit
• Products, Price Books, Schedules, and Quotes
• Content Management
• Forecasting

5. Customization: Fields

• Work with record types and business processes
• Work with page layouts
• Administer standard fields
• Create selection fields: picklists and lookups
• Maintain data quality
• Create new custom fields
• Create formula fields

6. Managing Data

• Keep records up to date with Data.com and social accounts and contacts
• Mass delete records
• Import new records using import wizards
• Back up data with a weekly export
• Mass transfer records between users
• Update existing records with the data loader

7. Reports and Dashboards

• Build dashboards
• Filter reports
• Summarize report data with formulas and visual summaries
• Print, export, and email reports
• Run and modify reports
• Create new reports with the report builder

8.Automation

• Manage email administration
• Set up workflow rules and Process Builder
• Automate leads and cases

9. Managing the Support Process

• Enable collaboration in the Service Cloud
• Automate the support process
• Analyze support data with reports and dashboards
• Understand the Salesforce Console

Reference: https://trailheadacademy.salesforce.com/classes/crt211-prepare-for-your-advanced-administrator-certification-exam

Prerequisites for CRT 211 Exam

There are no Prerequisites for Salesforce Certification Preparation for Advanced Administrator CRT 211 Exam.

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