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Salesforce Certified Slack Administrator Sample Questions:

1. What are the main benefits of Workflow Builder? (Choose all that apply.)

A) Templates are available for download.
B) Developers and engineers can easily automate efficiencies in their development.
C) Non-developers can easily automate business processes.
D) It supports integration with various third-party apps for easy data transfer between services.

2. You're a Workspace Owner for a financial organization on the Slack Business+ plan. Your Security and Compliance team requires all historical files to always be discoverable. These deleted files may need to be produced to ensure compliance for regulatory and auditing purposes.
Which file retention setting should you enable for your workspace?
(Select the best answer.)

A) Keep all files, only for a set number of days
B) Keep all files, including deleted files
C) Keep all files, including all file versions
D) Keep all files, including deleted files, for a set number of days
E) Keep all files

3. As an Org Admin in your organization's Slack Enterprise Grid instance, you manage the existing four workspaces. Since your org is rapidly growing, you need a way to communicate upcoming trainings that are available to the entire company.
What is the best action to ensure these communications are seen in each current and future workspace?
(Select the best answer.)

A) Have each Workspace Admin post in the correct public training channel.
B) Create a Slack Connect channel dedicated to company trainings.
C) Create an org-wide channel dedicated to company trainings.
D) Create a multi-workspace channel for training that exists in each workspace.

4. You're an Org Owner for your organization's Slack Enterprise Grid instance.
Your organization has several Slack Connect channels used to communicate with vendors, and you're concerned about unauthorized vendors contacting your members.
Which setting should you enable to prevent this from happening?
(Select the best answer.)

A) Restrict Slack Connect to a specific workspace so that only users who have access to that workspace can also access your Slack Connect channels.
B) Disable the Use Slack Connect with free teams option so that only paid workspaces can access your Slack Connect channels.
C) Set up the custom messaging in Guidelines for using Slack Connect with the policy for communicating with approved vendors only.
D) Adjust the Slack Connect for direct messages settings so that only Org Admins and Org Owners can send and accept direct messages (DMs) from outside organizations.

5. You're a Workspace Owner for a Slack Business+ workspace, working with your security team to launch Slack globally.
You want members to integrate Slack with their daily productivity apps from day one.
What should you do?

A) Use an Admin API to manage and approve apps automatically.
B) Pre-approve daily productivity apps, and restrict apps that security has already deemed too risky.
C) Pre-approve daily productivity apps, and restrict apps that are not commonly used.
D) Turn on app approvals, and have users individually request to install each app.

Solutions: